ConviHub AI Contact Center helps clinics respond faster, recover missed calls, manage WhatsApp inquiries, and convert patient conversations into scheduled visits.
47
Conversations today
18
Booked
38%
Conversion
Unified inbox
Lina Haddad
Do you have availability this week…
Hassan Ali
Price for full-body laser?
James W.
Urgent — swelling after filler
AI Copilot
Suggested reply for Lina:
The problem
Clinics lose patients not because of care quality — but because conversations go unanswered, unrouted, and unrecovered.
Front desks can't answer every call. Each missed call is a booking your competitor captures.
Patients expect answers in minutes. Hours-long replies quietly kill conversion.
Without reminders and recovery, 1 in 5 appointments evaporate — and chairs sit empty.
WhatsApp, Instagram, web, phone — scattered threads mean leads slip through the cracks.
The platform
Inbox, CRM, scheduling, automations and analytics — unified, and quietly powered by AI.
47
Conversations today
18
Booked
38%
Conversion
Unified inbox
Lina Haddad
Do you have availability this week…
Hassan Ali
Price for full-body laser?
James W.
Urgent — swelling after filler
AI Copilot
Suggested reply for Lina:
Features
Premium tooling that turns scattered messages into booked, attributed, recoverable revenue.
WhatsApp, Instagram, web chat and phone in one Intercom-grade inbox with assignment, priority and notes.
Drafts replies, detects intent & urgency, translates EN↔AR, and suggests the next best action — always human-approved.
Every contact with history, tags, language, source and lifetime value. Search and segment in seconds.
Book by service and provider straight from a conversation. Confirmations, reschedules and no-show tracking built in.
Reminders, no-show recovery, post-visit follow-ups and recall campaigns — with manual-approval safety.
Channel mix, response time, conversion and revenue attribution. Know exactly what each channel is worth.
How it works
Three steps. No rip-and-replace. Your front desk gets superpowers, not another tool to babysit.
Plug in WhatsApp, Instagram, your website widget and phone in minutes. Every message lands in one inbox.
The Copilot understands intent and urgency, drafts the reply in the patient's language, and waits for one click.
Turn the conversation into a confirmed appointment, then automate reminders and no-show recovery automatically.
Use cases
Whether you run one location or a multi-branch group across the GCC, ConviHub adapts to your services and providers.
Triage acne, screenings and cosmetic inquiries. Recover post-treatment follow-ups automatically.
Fill the chair: recalls, hygiene reminders, and instant answers on pricing and insurance.
Convert Instagram DMs into consultations and high-value bookings with on-brand replies.
Manage memberships, packages and rebookings across WhatsApp without the busywork.
ConviHub is built for clinical contexts. The AI accelerates your team without ever stepping over the line into medical advice.
Emergency intent detected
“…significant swelling and pain that's getting worse after filler.”
Escalate to a clinician now — AI replies are paused for this conversation.
Suggested reply (draft)
“I'm escalating this to our clinical team right now. Please call us on +971… immediately if symptoms worsen.”
WhatsApp & calls
The workflow GCC clinics actually run on — message-first, mobile-first, and recovered automatically.
A patient WhatsApps, DMs, or your reception misses a call. It's captured instantly.
1Intent, urgency and language detected. A booking-ready reply is drafted in seconds.
2Every missed call auto-converts into a WhatsApp follow-up so the lead never goes cold.
3One click books the visit by service and provider, then reminders take over.
4Analytics & revenue
Revenue attribution ties each booking back to its source — WhatsApp, Instagram, website or referral — so you invest where it pays.
8×
Faster first response
+32%
More appointments booked
1 in 3
No-shows recovered
72%
Of replies AI-assisted
Revenue by source · last 30 days
Pricing
Start free. Upgrade when you're booking more. Cancel anytime — billed transparently through Stripe.
For single-location clinics getting started with AI reception.
For growing clinics that want automations and analytics.
All plans include a 14-day trial. Prices in AED, billed monthly. Need multi-branch? Talk to us.
FAQ
Everything you need to know before your team goes live.
No. The AI is restricted to scheduling, pricing, logistics and general information. It never diagnoses or prescribes, and every reply is approved by your team before sending.
WhatsApp, Instagram, your website chat widget, and phone (missed-call recovery). Manual conversations can be logged too. More channels are added regularly.
Yes — the Copilot understands and replies in both Arabic and English, and can translate either direction inside a conversation.
Subscriptions are handled by Stripe with a self-serve customer portal. Upgrade, downgrade or cancel anytime. You'll always see your plan and renewal date in the dashboard.
Every clinic is a separate tenant. Data is row-level isolated in Postgres so no clinic can ever see another's patients or conversations.
Most clinics are live within a day. Connect your channels, import or add patients, and your front desk is AI-assisted immediately.